Edit: Username was “SmoochyPit”
Wanted a place to dump this. I stopped playing in February when they prevented playing on Linux via Wine. Tried logging in now that Sober exists (sometime in August), and was met with this.
My account and username is 11 years old. I’ve spent money on premium currency and items. Hasn’t ever been a problem. I tried to appeal…
I was not given any notice about it. I checked, and there was not an email sent when my account was actioned. No warnings, not a thing.
I tried to explain this in a reply, but they shut it down, saying there would be no further communication on this issue, since it was more than 30 days old.
Feels super unfair. But I’m powerless here…
Super scummy process, they probably turn a profit from it given most accounts are kids and will just re-buy to get where they were
The proper thing to do would have been to reset your username like Epic Games does
They did you a favor
Small claims court? Get a refund for all money spent since they took your stuff and ran?
Can virtual goods like this apply? Especially against the company? I assume they’d have a “no guarantees” type clause in the EULA…
I wonder if its some regex mistake where because it has the letter ‘s h i t’ in that order even though theres letters in between, it got flagged.
Seems really stupid on their part to not just force a name change.
Though I guess maybe they hope you’ll just rebuild everything.
![11 Years [rule]ter(lemmy.ca)](https://lemmy.ca/pictrs/image/35c0184d-6e62-467f-bd39-affbe8216bef.jpeg){kind=link}